On this page
1. Accepted payment methods
We accept Visa and Mastercard debit and credit cards, Apple Pay and Google Pay on supported devices. Payments are processed by Stripe, a PCI DSS Level 1 certified payment provider. We never see or store your full card number.
We do not accept cash, and we never ask for card details by phone, email or WhatsApp. Only pay on applyevisadubai.ae or on the Stripe checkout page it opens.
2. What the price includes
Each visa has one all-in price per traveller. It includes the UAE government visa fee and our service fee for checking your documents and submitting your application. There are no hidden charges. The full total, for every traveller and any Urgent processing, is shown on the review page before you pay.
- Urgent processing is an optional extra of $50 per traveller. It puts your application first in our queue; UAE immigration still decides every visa.
- Prices are shown once you have started your application and told us a little about yourself and your trip.
3. Currency and bank charges
If you travel on an Indian passport, your prices are shown and charged in Indian rupees (INR). Everyone else is charged in US dollars (USD). The amount on the review page is exactly what you pay. A bank or card issuer may still add its own foreign transaction or currency conversion fee; we don’t control or receive these fees.
4. Payment confirmation
When your payment succeeds, you see a confirmation page and we email a receipt to the address on your application, with your application number. Keep it: you need the number to track your application or to contact us. Your application then goes to our visa experts for the document check.
5. If a payment fails
- Nothing is charged when a payment fails. Your application and uploaded documents are kept, so you can try again from the review page.
- Check the card details, make sure the card allows online and international payments, or try another card or Apple Pay / Google Pay.
- If your bank shows a pending amount after a failed attempt, it is a temporary hold that your bank releases automatically, usually within a few working days.
- If you were charged twice, or charged but did not receive a receipt, contact us with your application number and we will check it with Stripe and refund any duplicate charge.
6. Approval and refunds
Payment does not guarantee a visa. All applications are subject to government approval, and timelines are estimates. You can cancel your application before it is submitted to UAE immigration and receive a refund, minus a $50 handling fee per application. Once your application has been submitted, or if it is refused, it is non-refundable. See our refund and cancellation policy for full details.
7. Contact
Brillsmac Consultants and Tourism L.L.C-FZ, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE. Email: visa@applyevisadubai.ae. Phone and WhatsApp: +971 58 589 8101.